General FAQ’s

You are free to brand your business as you desire. However, to meet regulatory requirements you will need to identify your relationship with Shartru Wealth Management on such things like your website and FSG. We’ll show you how.

Shartru Wealth charges a flat  fee for the advisers that access our AFSL at $31,000 per annum (excl GST)

Shartru Wealth does provide additional ‘on-demand’ services which come at additional cost and which Shartru Wealth Management may have a financial interest in. Examples include Paraplanning Services, Accounting and SMSF Service, and the Managed Discretionary Account.

This is the biggest concern we had with rolling out the AFSL and we spent a lot of time learning from other AFSL’s experiences to put together a play book that will minimize the chance of repeating the same mistakes.

The first rule in extending our AFSL cover to an adviser, is that they must be a cultural fit. This encapsulates a whole range of things but if there is any discrepancy with this aspect we will decline to commence a relationship as the underlying values of the advisers need to be the same as us for the relationship to work. We have no interest in becoming the biggest, we just want to be the best we can for those whose advice model fits ours.

We have policies and procedures in place that provide our advisers with clear guidelines on what advice they can give without having to raise the issue with compliance. Compliance is based on law and we apply a common-sense approach from the clients’ perspective. If there is a reason the adviser wants to go outside these guidelines, this will be referred to Compliance who will work with the adviser to ensure the appropriate matters are addressed in the provision of that advice. Guidelines include areas such as gearing and margin lending, direct property, portfolio composition and Self Managed Superannuation.

Our Investment Committee is highly qualified and experienced, and is in charge of the APL which includes direct equities, direct bonds and a range of managed funds. We have in place a documented process for the APL, and advisers can request for a product’s inclusion. The investment Committee however takes the view that an APL must be continually reviewed so we therefore wish to maintain a narrower APL rather than a broader one. When new investments are requested for inclusion we will compare factors such as cost and styles with other alternatives in the market. The idea is we will have a ‘best of breed’ APL.

At Shartru, we innovate with purpose, constantly seeking to identify new paths to assist our investors. In one such example, we pioneered fractional property investment in Australia for our investors.

We have a negative view generally of tax-effective investments and are wary of certain structured products. For such products to make our APL, they would need to be a very compelling offer and there will be guidelines built around how they will be applied to clients.

Shartru Wealth Management is not attached to any institution.

We are product provider indifferent and will assess each product on its merits and compare it to the universe that it operates in. When it comes to the administration of wrap accounts and superannuation products, we have no reason to decline an adviser from using any ‘known’ provider. While we acknowledge there are benefits of having scale with a few, we will leave this decision primarily to the adviser.

We have in place a Managed Discretionary Account that charges a performance fee rather than a high base fee to align our interests with our advisers and their clients.

We allow you to charge any mechanism allowed under the applicable law.

We don’t believe in reinventing the wheel, so the bulk of external training will be done through Think Caddie Online. The Compliance team will work with the adviser to prepare a Training Plan to ensure the appropriate subjects are targeted.

Our internal training that is Compulsory to undertake has CPD allocated and can be used in the yearly CPD required hours 

Should we see a need to do further training on a matter that we are seeing through audits or a changing environment, we will work with you via coaching and /or conduct a webinar.

Shartru Wealth Management has built the back-office systems around XPlan. Besides acting as the Customer Relationship Model (CRM), it also is the system for commissions (important for FDS and Opt-In) and automation of documents such as SOA etc. The base cost of Xplan for one adviser is included in your license fees.

The ability to access other systems other than XPlan is only possible if the proposed system has an approved and applicable Plugin API with Xplan. Management approval is required for this as Shartru Wealth Management has an obligation under a recent ASIC Class order to have full access to all relevant documentation.

Shartru can assist with the transfer of any documentation from another software provider to XPlan.